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Not to mention, the price of the commercial version is only going upwards and has become untenable for many small businesses to continue using the software.
There are times when you would face freezing issues even when you have a stable internet connection. In addition, the latency is still not up to the mark. For example, in my usage, the application has been pretty heavy, and it uses a huge amount of resources on my computer. While TeamViewer has become the de-facto remote desktop software, some notable issues with the software compel users to look for an alternative.